Returns & Exchanges
At VERNER, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn, tagged items. Our streamlined process ensures that finding your perfect fit is always a risk-free experience.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
- 3.Attach the Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number handy while we process your refund or exchange.